This week, you will create two process maps: one showing how things work now, and one showing how they will work after the proposed change. These maps help you understand the current process and see how the change might affect it, including any unexpected results.

Assignments

Process mapping offers a powerful tool to understand complex processes.  Without defining and fully understanding the processes involved in your change project, effective and sustainable change is difficult. 

  1. Using Word or PPT, create two process maps in one file/document
  2. The first process map should describe the current processes without any intervention from your change project.
  3. The second process map should reflect the projected process changes that will occur after implementation of your change project. Identify the process changes by using a different color to differentiate from the first process map. 
  4. The major steps in the processes should be included in your process map.
  5. Process steps should be organized sequentially and logically, with relationships between components noted using arrows, lines, dots or other symbols.
  6. Your map should be well organized and labeled with figures per APA 7.
  7. Upload file with both maps to Canvas drop box.

Rubric

Process Maps Rubric
CriteriaRatingsPts
Major steps in the project included.25 pts Full Marks0 pts No Marks25 pts
The steps are organized sequentially and logically.25 pts Full Marks0 pts No Marks25 pts
Relationships among components are noted in the map.10 pts Full Marks0 pts No Marks10 pts
The map is well organized and labeled. Shows high-level flowchart.10 pts Full Marks0 pts No Marks10 pts
Revisions (revised map) to the map are clear (process map 2)30 pts Full Marks0 pts No Marks30 pts
Total Points: 100

      PROCESS MAP FOR HEART FAILURE DASHBOARD

In this example, I’d have liked to see a Legend, for shapes/abbreviations used, and the diamond shape is normally a decision step, to be clearly marked by a question, and a path for yes/no, ex.

Otherwise, a complex idea is nicely displayed at a high level here.

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